Contact numbers for illustrations, product, marketing materials:
Phone: 800.500.2995
Email: All Inquiries
Fax: N/A
Hours of Operation: Monday - Thursday: 8:30 a.m. - 7:00 p.m. ETFriday: 8:30 a.m. - 6:00 p.m. ET
Phone: 800.628.6390
Email:Annuities Life Insurance
Fax: 205.268.2382
Hours of Operation:Monday - Thursday: 8:30 a.m. - 7:00 p.m. ETFriday: 8:30 a.m. - 6:00 p.m. ET
Phone: 888.340.3428
Phone: 800.421.5614
Email: Annuities
Phone: 877.778.3500, option 1
Email: Annuities Life Insurance
Phone: 800.500.7229
To check the status of new applications, underwriting, issued policies, EPD, TeleLife:
Phone: 800.366.9378Fax: 205.268.5807
Email: resourcecenter@protective.com
For appointments, contracting, licensing, commission statements and AML training:
Hours of Operation:Monday - Friday: 9:00 AM – 6:00 PM ET
Phone: 800.444.2658
Contracting Email: plbcontracting@protective.com
Commissions Email: producerservices@protective.com
Contact with general questions and inquiries on an in force policy including policy maintenance, disbursements and changes such as a premium mode, bank draft, beneficiary, ownership:
Hours of Operation:Monday - Thursday: 8:00 a.m. – 7:30 p.m. ETFriday: 8:00 a.m. - 6:00 p.m.ET
Phone: 800.866.9933
Fax: 205.268.3402
Email: ladphs@protective.com
Hours of Operation:Monday - Thursday: 8:30 am - 7:00 pm ETFriday: 8:30 am - 6:00 pm ET
Phone: 800.456.6330
New Business Fax: 205.268.3151Administrative Fax: 205.268.6479
Email: annuity.service@protective.com
Broker/Dealers: Mail Application and Forms to:
Overnight New Business:Protective Life Insurance CompanyInstitutional Distribution Group2801 Highway 280 SouthBirmingham, AL 35223205.268.1363
New Business Postal Mail:Protective Life Insurance CompanyInstitutional Distribution GroupP.O. Box 830619Birmingham, AL 35283-0619
Email Applications:You can send your formal or informal applications to Protective Life by email. Simply send to:
nbapps@protective.com for formal applications
informals@protective.com for informal applications
VUL.apps@protective.com for variable universal life applications
You can also securely submit electronic documents and requirements to Protective Life using our New Business E-Send form
New Business Hours of Operation: Monday through Friday, 7:00 a.m. – 6:00 p.m. CTNew Business Phone: 800.265.1545Fax for New/Pending Business Forms: 205.268.6377 or 205.268.6909
Broker/Dealers: Mail Application and Suitability Form to:
Overnight New Business:Protective Life Insurance Company2801 Highway 280 SouthBirmingham, AL 35223
New Business Postal Mail:Protective Life Insurance CompanyP.O. Box 10648Birmingham, AL 35202-0648
In Force Service Postal Mail:Protective Life Insurance CompanyP.O. Box 1928Birmingham, AL 35201-1928
New Business Hours of Operation: Monday through Friday, 7:00 a.m. – 6:00 p.m. CTNew Business Phone: 800.456.6330Fax for New/Pending Business Forms: 205.268.3151Fax for In Force/Issued Contracts: 205.268.6479
Policy Revisions Customer Service Line: 800.333.3418, Ask for Policy Revisions
Customer Service Direct Dial: 205.268.7676
Hours of Operation:Monday - Thursday: 8:00 a.m. - 5:00 p.m. CTFriday: 8:00 a.m. - 3:00 p.m. CT
Mailing Address:Protective Life Insurance CompanyPolicy Revisions DepartmentP. O. Box 133442801 Hwy 280SBirmingham, AL 35202
Fax: 205.268.3368
Email: ladrevisions@protective.com