Some commission statements and reports are currently showing as duplicates on the website. We are working to have this corrected as soon as possible and apologize for any inconvenience.
Alert!
Contact numbers for illustrations, product, marketing materials:
To check the status of new applications, underwriting, issued policies, EPD, TeleLife:
Hours of Operation:Monday - Thursday: 8:30 a.m. - 7:00 p.m. ETFriday: 8:30 a.m. - 6:00 p.m. ET
Phone: 800.366.9378Fax: 205.268.5807
Email: resourcecenter@protective.com
For appointments, contracting, licensing, commission statements and AML training:
Hours of Operation:Monday - Friday: 9:00 AM – 6:00 PM ET
Phone: 800.444.2658
Contracting Email: plbcontracting@protective.com
Commissions Email: producerservices@protective.com
Contact with general questions and inquiries on an in force policy including policy maintenance, disbursements and changes such as a premium mode, bank draft, beneficiary, ownership:
Hours of Operation:Monday - Thursday: 8:00 a.m. – 7:30 p.m. ETFriday: 8:00 a.m. - 6:00 p.m.ET
Phone: 800.866.9933
Fax: 205.268.3402
Email: ladphs@protective.com
Hours of Operation:Monday - Thursday: 8:30 am - 7:00 pm ETFriday: 8:30 am - 6:00 pm ET
Phone: 800.456.6330
New Business Fax: 205.268.3151Administrative Fax: 205.268.6479
Email: annuity.service@protective.com
Broker/Dealers: Mail Application and Forms to:
Overnight New Business:Protective Life Insurance CompanyInstitutional Distribution Group2801 Highway 280 SouthBirmingham, AL 35223205.268.1363
New Business Postal Mail:Protective Life Insurance CompanyInstitutional Distribution GroupP.O. Box 830619Birmingham, AL 35283-0619
Email Applications:You can send your formal or informal applications to Protective Life by email. Simply send to:
nbapps@protective.com for formal applications
informals@protective.com for informal applications
VUL.apps@protective.com for variable universal life applications
You can also securely submit electronic documents and requirements to Protective Life using our New Business E-Send form
New Business Hours of Operation: Monday through Friday, 7:00 a.m. – 6:00 p.m. CTNew Business Phone: 800.265.1545Fax for New/Pending Business Forms: 205.268.6377 or 205.268.6909
Broker/Dealers: Mail Application and Suitability Form to:
Overnight New Business:Protective Life Insurance Company2801 Highway 280 SouthBirmingham, AL 35223
New Business Postal Mail:Protective Life Insurance CompanyP.O. Box 10648Birmingham, AL 35202-0648
In Force Service Postal Mail:Protective Life Insurance CompanyP.O. Box 1928Birmingham, AL 35201-1928
New Business Hours of Operation: Monday through Friday, 7:00 a.m. – 6:00 p.m. CTNew Business Phone: 800.456.6330Fax for New/Pending Business Forms: 205.268.3151Fax for In Force/Issued Contracts: 205.268.6479
Policy Revisions Customer Service Line: 800.333.3418, Ask for Policy Revisions
Customer Service Direct Dial: 205.268.7676
Hours of Operation:Monday - Thursday: 8:00 a.m. - 5:00 p.m. CTFriday: 8:00 a.m. - 3:00 p.m. CT
Mailing Address:Protective Life Insurance CompanyPolicy Revisions DepartmentP. O. Box 133442801 Hwy 280SBirmingham, AL 35202
Fax: 205.268.3368
Email: ladrevisions@protective.com